Mandy began rehabilitating birds in 2003 and has a wealth of experience in raising and caring for a huge range of wild bird species. She has helped to hatch and raise threatened species for the NZ Department of Conservation for release to the wild. She founded the Wild Bird Care Charitable Trust, that supported her work in the rehabilitation centre. Mandy also volunteered for many years on the committee of the Wildlife Rehabilitators Network of NZ, helping to raise their profile and designed their website.
Mandy always worked to a very high standard with her dedicated bird treatment room at her rehabilitation centre, and over the years developed aviary designs for different species. She believes that people should no longer need to learn from trial and error when it comes to wild bird rescue and care. Mandy and the WBCCT helped to create education and training programmes and in 2017, she co-founded Learn Bird Care Ltd with Janelle Ward. Mandy loves to create educational materials that people find practical and easy to use.